Frequently Asked Questions

Teacher Help Center

Use this page for quick answers to the most common questions about your account, student registration, drafts, forms, and dashboard progress.

Getting Started

How do I create my account?

To create your account:

  1. Go to the registration page
  2. Fill out all required information
  3. Submit the form

Once completed, you will be able to log in and access your dashboard.

Create Account
Where do I log in?

To log in:

  1. Go to the login page
  2. Enter your email and password
  3. Click Login

You will be redirected to your Teacher Assessment Dashboard.

Go to Login
What is the Teacher Assessment Dashboard?

The Teacher Assessment Dashboard is your main workspace.

From here you can:

  • Register students
  • Continue drafts
  • View completed forms
  • Track progress and statistics
  • Use quick access links to important sections
Open Dashboard

Student Registration

How do I register a student?

To register a student:

  1. Open the Student Registration page
  2. Fill out the form completely
  3. Click Submit

After submission, the student should appear in your dashboard under your student-related sections.

Register Student
Where is the Register Student button?

You can access student registration in two ways:

  • From the left menu by clicking Register Student
  • From the Quick Access Links section on your dashboard

Both options take you to the student registration form.

Open Registration Form
Can I register multiple students?

Yes. After submitting one student, return to the registration page and repeat the process for each additional student.

Register Another Student
I don’t see my student after registering

If your student is not visible, try these steps:

  1. Make sure you are logged into the correct teacher account
  2. Refresh the page
  3. Confirm the student registration form was submitted successfully
  4. Return to the dashboard and check again

If the student is still missing after that, contact support.

Return to Dashboard

Drafts and Forms

How do I continue a draft?

To continue a draft:

  1. Go to your Teacher Assessment Dashboard
  2. Find the Your Student Drafts section
  3. Select the correct student
  4. Open the draft to continue where you left off

Your progress will be available if the form was previously saved as a draft.

Go to Dashboard
My draft is missing

If your draft is missing, try the following:

  1. Make sure the form was saved before leaving the page
  2. Check the Your Student Drafts section on your dashboard
  3. Verify you are looking under the correct student
  4. Refresh the page and try again

If the draft still does not appear, contact support.

Check My Drafts
How do I view completed forms?

To view completed forms:

  1. Go to your Teacher Assessment Dashboard
  2. Find the Your Completed Forms section
  3. Select the correct student
  4. Open the submitted form you want to review
View Completed Forms
Can I edit a submitted form?

If editing is available for that form:

  1. Go to the dashboard
  2. Open the Submission History section
  3. Select the student
  4. Open the entry you want to review or edit

If editing is not available, contact support for assistance.

Open Submission History

Dashboard and Progress

What does Your Progress show?

The Your Progress area helps you quickly understand your current activity.

It may include:

  • Completed forms
  • Drafts in progress
  • Remaining items to complete
  • Per-student progress details
View My Progress
What is Student Detailed Completion?

The Student Detailed Completion section shows each student’s progress individually.

You can review:

  • Percent completed
  • Completed forms
  • Forms in progress
  • Forms not started

This helps you quickly identify what still needs to be completed for each student.

Check Student Progress
What are Quick Access Links?

Quick Access Links are shortcuts placed on the dashboard to help you get where you need to go faster.

These may include:

  • Access Course
  • Register Student
  • Student Blocks
Use Quick Access Links
How do I access the course?

You can access the course from your dashboard using the fixed Access Course button at the bottom of the page.

You may also see an Access Course link in the Quick Access section.

Open Dashboard

Troubleshooting

The form is not loading correctly

If a form is not loading correctly:

  1. Refresh the page
  2. Try a different browser
  3. Disable browser extensions if needed
  4. Make sure your internet connection is stable

If the problem continues, contact support with details about the page and the issue.

Who do I contact for help?

If you still need help, please contact support.

To help us assist you faster, include:

  • Your name
  • The student name
  • What you were trying to do
  • What went wrong
Contact Support